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AI Assistant

AI Booking Assistant

24/7 customer service for a local nail salon

Client: Local Nail SalonBuilt in 48-72 hours
Online
Hi! What are your hours?
We're open Mon-Sat 9am-7pm and Sun 10am-5pm. Would you like to book an appointment?

The Challenge

Like most salons, this business was losing customers who called after hours, didn't want to leave a voicemail, or just wanted a quick answer about pricing. The owner was spending hours every week answering the same questions over and over.

The Solution

We built an AI assistant that lives on their website and handles customer conversations 24/7. It knows the full service menu, pricing, hours, and policies. It can answer questions, show availability, and book appointments directly into their calendar.

Key Features

24/7 availability for customer inquiries
Answers FAQs instantly (pricing, services, hours)
Books appointments automatically
Sends confirmation notifications
Escalates complex questions to the owner

Sample Conversation

AI AssistantOnline
How much for a gel manicure?
A gel manicure is $45. Would you like to book an appointment?
Do you have anything Saturday afternoon?
Yes! I have openings at 1:00 PM, 2:30 PM, and 4:00 PM this Saturday. Which works best for you?
2:30 works for me
I've booked you for 2:30 PM this Saturday for a gel manicure ($45). You'll receive a confirmation shortly. Is there anything else I can help with?

Results

40+

Conversations/month handled automatically

24/7

After-hours booking capture

5+ hrs

Saved per week on repetitive questions

How It Works

1

Customer visits the website

The AI assistant appears as a chat widget, ready to help.

2

AI handles the conversation

Answers questions, checks availability, and guides to booking.

3

Appointment is booked

Customer receives confirmation, appointment added to calendar.

4

Owner is notified

Gets alerts for new bookings and any questions that need human attention.

Want This for Your Business?

Book a demo and see how an AI assistant can transform your customer service.

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